Privacy Policy
Effective date: January 1, 2026. Your privacy is fundamental to the confidentiality we provide.
1. Introduction
ForensiCore ("we," "our," or "us") is committed to protecting the privacy and confidentiality of all individuals and organizations we interact with. This Privacy Policy explains how we collect, use, store, and protect personal information obtained through our website, consultation requests, and the provision of digital forensics, incident response, and related services.
2. Information We Collect
We may collect the following categories of information:
- Contact Information: Name, company name, email address, phone number, and job title when you submit a consultation request or newsletter signup.
- Case Information: Descriptions of incidents, system details, log files, forensic images, and any other digital evidence you provide during an engagement.
- Technical Information: IP address, browser type, referring pages, and usage data automatically collected when you visit our website via cookies and analytics tools.
- Engagement Data: Contract details, payment information, and billing records necessary for our professional relationship.
3. How We Use Information
Your information is used strictly for the purposes of:
- Delivering the forensic, investigative, and incident response services you have requested.
- Communicating with you about your case, providing updates, and responding to inquiries.
- Processing payments and maintaining client records.
- Sending newsletters or threat intelligence updates (only if you have opted in).
- Improving our website and marketing efforts through aggregated, anonymized analytics.
- Complying with legal obligations, court orders, or regulatory requirements.
4. Confidentiality & NDA
All case-related information is governed by a signed Non-Disclosure Agreement (NDA) executed before work begins. We treat your digital evidence, findings, and communications as strictly confidential. Our team operates under professional ethical obligations to safeguard your data.
5. Data Storage & Security
We store data in encrypted formats within secure, access-controlled facilities. Forensic images and case files are kept in isolated environments accessible only to authorized personnel. We maintain industry-standard administrative, technical, and physical safeguards to protect against unauthorized access, disclosure, or destruction.
6. Data Retention
We retain case data for the period agreed upon in the engagement letter or as required by law. Typically, forensic images and evidence are retained for 90 days after case closure, unless extended by client request or legal hold. After the retention period, data is securely destroyed using NIST-compliant methods. Contact and billing information may be retained longer for business records.
7. Information Sharing
We do not sell, rent, or trade your personal or case information. We may share information only in the following circumstances:
- With your explicit consent or at your direction (e.g., sharing reports with your legal counsel).
- With trusted third-party service providers who assist us in business operations (e.g., secure cloud storage, payment processing), bound by confidentiality agreements.
- If required by law, subpoena, or court order, we will notify you prior to disclosure unless prohibited.
8. Cookies & Analytics
Our website uses cookies and similar technologies to ensure proper functionality and to analyze traffic patterns. You can control cookie settings through your browser. We use aggregated, anonymized data to improve user experience. No personally identifiable information is shared with analytics providers.
9. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal information. To exercise these rights, contact us at the email below. For case-related data, the terms of our engagement letter and NDA will govern access and handling.
10. International Data Transfers
If you are located outside the United States and provide information to us, your data may be transferred and processed in the U.S. We take steps to ensure your data receives an adequate level of protection consistent with this policy and applicable law.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top will reflect the most recent changes. We encourage you to review this page periodically.
12. Contact Us
For questions about this Privacy Policy or to exercise your rights, please contact our Data Protection Officer at privacy@forensicore.io or via phone at +1 (800) 555-0199.